OPERO

£100,000 grant from 2021 to 2022

OPERO Services is a Kenyan based social enterprise that provides business development and technical support to faecal sludge and solid waste management enterprises in Kenya.

Supporting directly, or via enabling groups and institutions, OPERO assists enterprises in streamlining their operations and growing their customer base and revenue – ultimately decreasing the cost per service and increasing service coverage. They also offer engineering support to address any technical and equipment needs.

The OPERO team works across the value chain, from waste collection through to disposal and reuse, with clients to date including Sanergy, Sistema.bio, Practical Action and Urban Links.

We are supporting OPERO in establishing a Sanitation Enterprise Centre in Kisumu, Kenya. The goal of the centre is to expand their service reach from large, formal businesses to include the support of smaller, more informal businesses. In 2021, this work will focus exclusively on businesses in the faecal sludge management sector that remove waste from pit latrines and septic tanks.

OPERO will immerse with three such enterprises in a bid to increase operational efficiency and decrease costs; while simultaneously working with both public and private sector actors to identify key investments and support required to enable these businesses to flourish.

Creating scalable, sustainable faecal sludge management (FSM) businesses will reduce volumes of faecal waste indiscriminately disposed in low-income areas and water bodies of Kisumu and provide lessons for scaling of FSM businesses across East Africa.